Everything you want to know about IT support summarized

Posted by Tom Starks On December - 14 - 2017

If you feel like you can’t handle all the intricacies of the IT world by yourself, you should not worry. There are companies out there capable of helping you deal with the issues you encounter in terms of networking or security. Living in this era of technology means that you are permanently facing potential threats like viruses, malware, hackers and other utterly scary things you would not be able to control with your actual knowledge. This is the reason why understanding what IT support does can save you from lots and lots of trouble. IT support companies such as Evolvement can give you an exact report of your security posture and guide you towards reducing the risks you are exposing yourself to. Here are some facts about security, networking and IT support in general:

Data Center – what does it involve?

When talking about data center security, there are a few subcategories that you should know about. Starting with the risk management framework, you need to understand what a security policy is and how one should be created. This policy implies some rules that you agree to use for protecting your physical and information technology assets. The second subcategory with a paramount role in IT security would be logging, monitoring and reporting all the performance metrics.

This is usually what IT support companies do, making your work much easier and offering you time to focus on other issues that you can solve. The platform security involves a security mechanism which protects and secures the entire span of software present. This platform will help with removing as many security issues and risks as possible while providing an increased level of integrity for your information. Data assurance is another step you should consider in protecting your assets.  It includes authorizations, authentication and access privilege in general.

Data loss and data recovery

Again, IT security can help you to avoid the following situations: data loss and the processes implied for recovering it. What data loss means? Well, it can either be caused by an intentional action or an unintentional one. Theft, hacking or sabotage are also part of data loss. System failure can be avoided by thoroughly taking all the measurements for protecting it. Both hardware and software failures are dangerous and should be treated with care by specialists.

Yet, when talking about data recovery things get a little bit more complicated, the reason why it is much appropriate to prevent such events rather than solving the issue after the disaster already happened. Repairing the damaged files can involve hardware repair or software-level solutions. Data can also be recovered remotely, or by carving (which won’t allow the full recovery of lost information, but bits of it).  Statistics say that approximately 50% of all enterprises lost data in the cloud and restored their info from backups. IT support can help you create a backup plan for all of your data, thus avoiding any unpleasant situation. Don’t forget that 70% of all organizations failed to recover their data because they did not have a specialist deal with this sector of their businesses.

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